Privacy Policy

2.1 Personal Information

We collect the following personal information when you create an account or use our services:

• Account Information: Name, username, email address, phone number, address
• Profile Information: Profile picture (optional)
• Account Type: User account type designation
• Authentication Data: Login credentials and authentication tokens

2.2 Service-Related Information

• Order Information: Car wash services, rental bookings, car purchases, product orders
• Payment Information: Payment method details, transaction history, billing information
• Location Data: Service delivery addresses and locations (if provided)
• Communication Data: Messages, feedback, and support requests

2.3 Device and Technical Information

• Device Information: Device type, operating system, app version
• Network Information: IP address, network connection type
• Usage Data: App interactions, feature usage, session duration
• Camera Access: For scanning payment cards (with your permission)

3.1 Service Provision

• Provide car wash, rental, and car sales services
• Process orders and payments
• Manage your account and profile
• Deliver services to your specified location

3.2 Communication

• Send order confirmations and updates
• Provide customer support
• Send important service notifications
• Respond to your inquiries

3.3 App Functionality

• Maintain and improve app performance
• Personalize your experience
• Ensure app security and prevent fraud
• Analyze usage patterns to enhance services

4.1 Service Providers

We may share your information with:

• Payment Processors: Stripe and KNET for payment processing
• Service Partners: Car wash companies, rental agencies, car dealerships
• Technology Providers: Cloud hosting and analytics services

4.2 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or security threats
• Respond to government requests

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

7.1 Account Management

• Update your profile information
• Change your password
• Manage your communication preferences
• Delete your account

7.2 Data Access

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Request data portability

7.3 Communication Preferences

• Opt out of promotional communications
• Manage notification settings
• Control marketing preferences

8.1 Payment Processing

• Stripe: Processes credit card payments securely
• KNET: Handles local payment processing

Payment information is processed according to their respective privacy policies.

8.2 Analytics and Performance

• Firebase: Provides app analytics and crash reporting
• Flutter: Development framework with built-in performance monitoring

13.1 GDPR Compliance (EU Users)

If you are in the European Union, you have additional rights under GDPR:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

13.2 CCPA Compliance (California Users)

If you are a California resident, you have rights under CCPA:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination